Incident Form

If there has been a problem with your order or you are experiencing an issue,

please fill out this form and we will get back to you as soon as possible.

Conditions

Type of Issue	Notification Deadline	Photos Required
Visible damage upon delivery	48 working hours	Yes
Damage discovered when opening the package	5 working days	Yes
Quality or manufacturing defects	15 working days	Yes

*Claims will only be accepted for products that have not been installed.

Reason

First Name

Last Name

Profile

Company Name (optional)

Email Address

Phone Number

Country

Order or Invoice Number

Upload Photos

Detailed Description of the Issue

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