Do you have an issue with your order?

At Bonalife, we want to resolve it with you. Please complete this form and our team will contact you as soon as possible.

Incident Form

Conditions

Please read before filling out the form

Type of Issue Notification Deadline Photos Required
Visible damage upon delivery 48 working hours Yes
Damage discovered when opening the package 5 working days Yes
Quality or manufacturing defects 15 working days Yes

*Claims will only be accepted for products that have not been installed.