Do you have an issue with your order?
At Bonalife, we want to resolve it with you. Please complete this form and our team will contact you as soon as possible.
Incident Form
Conditions
Please read before filling out the form
| Type of Issue | Notification Deadline | Photos Required |
|---|---|---|
| Visible damage upon delivery | 48 working hours | Yes |
| Damage discovered when opening the package | 5 working days | Yes |
| Quality or manufacturing defects | 15 working days | Yes |
*Claims will only be accepted for products that have not been installed.
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